A popular quote attributed to the nineteenth century retailer,
John Wanamaker, is “Half my advertising is wasted; I just don't know which
half." In a century and a half not much as changed. It’s a familiar
problem for advertisers to this day. How do you accurately account for your
advertising? First, what metrics are meaningful? Second, how do you accurately
measure those metrics?
It’s easy to dismiss Wanamaker’s dilemma as
dated. After all, today, thanks to modern technology, advertisers have access
to more data than they know what to do with. That’s the problem. We live in a
“data-driven” world. We buzz about “big data” and “data mining”. We’re
inundated with “data” and nowhere is that truer than online. But we often loose
sight of the fact that data on its own is nothing more than a liability until
it’s transformed into meaningful information. The function of an information
system is to perform that transformation. In the case of advertising,
information systems tell us which headlines generate the most interest, lead to
the most sales per dollar of ad expenditure, and attract the customers with the
highest lifetime value. Information systems can even automatically adjust ad
campaigns in response to certain data. But the question remains; how do you
accurately account for your advertising?
The purpose of this blog is to explore the
connection between information and online advertising in order to gain
meaningful insight into how online advertising can be made more accountable and
ultimately more profitable. Along the way we hope to shine a light on the frontier
of possibility in online advertising as well. For better or worse, we live at a
time when the average business owner has unlimited access to data. However,
this data can only be transformed into a valuable asset when gathered in the
context of a well-defined value oriented strategy.
This process must be practical. In this
modern technology driven era, there is no shortage of bright minds who can find
a vast array of uses for this data. A large corporation may use online
advertising as part of a much larger marketing mix. A new small business may
use online advertising as its primary marketing channel. Therefore, this blog
ultimately aims to explore the role of information systems in online
advertising in a way that is actionable for its readers-aspiring entrepreneurs
and small business owners.
We hope this blog can serve as a forum where
you, the reader, can discover information about online advertising that
pertains to your needs and interests. Are you interested in learning more about
a specific online advertising platform such as Google Adwords, Google Maps,
YouTube, Facebook, or Twitter? Or would you rather learn more about the various
third-party software tools that help coordinate a dynamic online advertising
campaign? Or perhaps you’d just like an answer to your single biggest online
advertising question. Let us know what you’d like us to cover in more depth in
the comments below. We look forward to seeing what’s on your mind.
Could you more directly define what online advertising would be classified as? For example do any of these qualify as online advertising: an electronic billboard, television commercial, magazine subscriptions through email, Facebook and Twitter posts from companies and/or celebrities?
ReplyDeleteNo problem Andrew. First you have to distinguish between marketing and advertising in general. To do that, check out the September 14th post I did called Marketing Vs Advertising. From there, online advertising would only be that advertising that occurs online. Email itself would be considered direct marketing, although a message could contain an advertisement if the advertiser paid the publisher for a specific time and space slot. A YouTube commercial would be online advertising, while a TV commercial would not be.
ReplyDeleteFacebook and Twitter posts are not advertising because the posts are not themselves purchased. However, the ads that appear on the right hand side of Facebook are online advertisements because they are paid communications.